Terms & Conditions

Last updated: [DATE PLACEHOLDER]

1. Acceptance of Terms

By accessing the website or registering for the Customer Comeback Masterclass, users agree to these Terms & Conditions.

2. Eligibility

Participants must provide accurate registration information and meet any eligibility criteria displayed during registration.

3. Webinar Access

Registration is valid only for the person who registers unless explicitly stated otherwise.

Joining links should not be publicly redistributed.

4. Participant Responsibilities

Participants are responsible for:

Providing accurate contact details
Joining with a stable internet connection
Respecting other participants
Using training responsibly
Following applicable platform rules

5. Intellectual Property

All webinar content, frameworks, slides, documents, worksheets, prompts, recordings, and related educational materials remain the intellectual property of their respective owner unless otherwise stated.

Participants may use resources for their own learning or business implementation but may not reproduce, resell, redistribute, publish, or claim ownership without written permission.

6. Recording Restrictions

Participants may not record, copy, screen-capture, redistribute, or publicly publish webinar content unless explicit permission is provided.

7. Educational Purpose

The webinar provides educational and informational content. Nothing presented should be treated as guaranteed financial, legal, tax, investment, or business advice.

8. No Guaranteed Results

Business outcomes vary. No specific revenue, profit, customer-retention, or financial result is guaranteed.

9. Schedule Changes

Webinar dates, times, speakers, format, bonuses, or delivery platforms may change where reasonably necessary. Registered participants will be informed of material changes.

10. Payment Terms

This is a paid masterclass. The applicable price is shown on the registration page before payment.

Confirmed payment gateway, taxes, and billing rules are inserted once available.

11. Refund Policy

[REFUND POLICY PLACEHOLDER]

12. Bonuses and Resources

Any bonuses or implementation resources are subject to the terms communicated on the registration page.

13. Third-Party Platforms

Webinar delivery may rely on third-party tools such as webinar platforms, email systems, WhatsApp, payment gateways, analytics systems, or calendar services. Availability of those platforms is outside RetentionScale's direct control.

14. Limitation of Liability

[LEGAL REVIEW REQUIRED]

15. Governing Law

[GOVERNING LAW / JURISDICTION PLACEHOLDER]

16. Contact

info@retentionscale.com

[REGISTERED ADDRESS PLACEHOLDER]