Privacy Policy

Last updated: [DATE PLACEHOLDER]

1. Introduction

This Privacy Policy explains how RetentionScale and its relevant legal entity collect, use, store, and protect information provided when users register for webinars, use our websites, or interact with related services.

2. Information We May Collect

Full name
Email address
WhatsApp or mobile number
Country code
Profile or profession
Business challenge selections
Webinar registration details
Webinar attendance information
Campaign source information
UTM parameters
Device and browser information
Website usage data
Cookies and analytics information
Communication preferences

3. How We Use Information

Process webinar registrations
Deliver joining links
Send reminders
Provide webinar resources
Provide support
Improve webinar experiences
Analyze campaign performance
Personalize relevant communication
Send relevant educational or promotional updates where permitted
Maintain security
Comply with legal obligations

4. Email and WhatsApp Communication

By registering, users may receive webinar-related reminders, joining instructions, event updates, and relevant follow-up communication. Promotional communication includes reasonable opt-out options where legally required.

5. Cookies and Analytics

The website may use cookies and analytics technologies to understand:

Page visits
Conversion activity
Device type
Traffic sources
Campaign attribution
User interactions

6. Third-Party Services

The system may use third-party providers for:

Webinar hosting
Email communication
WhatsApp communication
CRM
Payments
Website hosting
Analytics
Calendar functionality
Forms

Actual provider names are inserted only once confirmed.

7. Data Security

We use reasonable technical and organizational measures to protect user information. No digital system can guarantee absolute security.

8. Data Retention

Personal information is retained only for as long as reasonably required for legitimate business, contractual, operational, or legal purposes.

9. User Rights

Depending on applicable law, users may have rights to:

Request access
Request correction
Request deletion
Withdraw certain consent
Opt out of promotional communication

10. Contact

For privacy-related requests: info@retentionscale.com

Business address: [REGISTERED ADDRESS PLACEHOLDER]

11. Policy Updates

This policy may be updated periodically. The latest version is always displayed on this page.